Approximately 2500 London Stock Exchange quoted CREST eligible securities are available to trade online. When you cannot trade in one of the available stocks due to market size or volatility you should contact us immediately on 0131 240 0403 to trade. You will be unable to trade online any stocks which do not settle through CREST such as Loan Stock, Unit Trusts and foreign securities. To trade in any of the above please contact us for assistance. Please note that the system will inform you as to availability of what can be traded online.
Your portfolio will be updated immediately after you have executed a bargain online or over the telephone with one of our customer service representatives.
We can accept limit orders over the telephone which will be good until the end of that business day. Unfortunately at present you cannot place any kind of limit online. Please contact us for any further information. At this time we do not accept stop loss orders.
The trading hours are Monday - Friday (0800-1630), excluding Bank and National holidays.
Because Stocktrade is an execution only Stockbroker we are not permitted to advise our clients on what to trade. We will only act on the instructions of our customers.
Yes, a contract note should be with you the following day after you have carried out your transaction. You will also be able to review the bargain in detail through your online account.
The system has been designed in such a way that makes it extremely user friendly so that mistakes are avoided. Unfortunately, if a mistake is made, it is very difficult to change a bargain in the market and on accepting to trade at the quote you are confirming your bargain. In the unlikely event of a system error please contact us immediately so that we can investigate the matter and correct it.
Yes. The following day your account will be debited or credited with the net gain or loss as appropriate (this only applies to T+1 transactions). You may also use any sale proceeds to re-invest immediately on any transaction you carry out online.
To trade in a size exceeding the online bid max or offer max you should contact our market dealers on 0845 213 4300 who will manually trade your order direct with the market.
Liquidity is provided for the Stocktrade Online dealing service by Retail Service Providers who are prepared to make available a bid and offer of shares for dealing to our clients. Multiple trades executed in the same security in a short space of time at the maximum online trade size may jeopardise this provision and can be classed as market abuse.
Multiple orders by the same end user in the same stock which result in the total amount of shares traded exceeding the Maximum deal size quoted by the Retail Service Providers may be cancelled without notice at the request of the Retail Service Provider.