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YOUR SERVICE IS MOVING TO EMBARK

On 28 October 2019 our current owners, interactive investor, agreed the sale of Alliance Trust Savings’ adviser and partnership business to Embark.

This included our Stocktrade service which will move to and be provided by Embark. Plans are currently underway for this move to happen in the second half of 2020.

Here you will find the latest information on the move and what it means for you, and any retail clients who have accounts with Stocktrade.

ABOUT EMBARK

Already operating successfully in both the advised and institutional areas of the retirement market, through a leading range of pension, wrap platform, research and consultancy services, Embark is committed to investing in its relationships with partners like you.

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Figures are pro-forma and include the recent Alliance Trust Savings acquisition. All figures as at 1 July 2020.

WHAT HAPPENS NEXT – YOUR STEP-BY-STEP GUIDE

  1. Oct 2019

    Sale of Alliance Trust Savings (ATS) and Stocktrade books to Embark Group announced.

  2. Terms of Business

    If you are an adviser/agent using the Stocktrade platform, to confirm you accept your client Accounts moving, you will need to register with Embark and sign up to the new Stocktrade Terms of Business from Embark. You will find all the necessary documents on the Register now page and we are on hand to answer any questions you have.

  3. Client Communication

    Under our Terms and Conditions for Stocktrade Clients we must write to your clients to give them notice of the upcoming move to Embark. This is underway now and you will find copies of our communication to them on the Important Documents page. Otherwise, it’s business as usual. You can continue to use our service as normal.

  4. Platform Set Up

    To ensure a seamless transition for you and your clients, we will work together to get you set up on the platform and ready for the move.

  5. Time to move

    The move of your client Accounts will take place no earlier than the end of August 2020. We will confirm the date at least 30 days prior to the move. Once the moves are complete, Alliance Trust Savings’ Stocktrade platform service will close.

THREE STEPS TO REGISTER FOR ADVISERS/ AGENTS

1

Read the new Stocktrade Terms of Business and Terms of Use.

2

Download the Stocktrade Agent Form here and complete for your Firm.

3

Sign, scan and email the completed form to support@stocktrade.co.uk. We will make all the necessary arrangements from there and then let you know when you’re ready to go on the Embark Stocktrade Platform.

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YOUR QUESTIONS ANSWERED

Here you can find questions and answers on topics we think will be important to you. We will continue to update these so we encourage you to check back here regularly to get the very latest information.

When will the move take place?

Plans are currently underway for the move to Embark to happen in the second half of 2020. As soon as we can confirm the date, we will notify all our Stocktrade partners.

Will my service be changing?

Your service will continue essentially as it is now but will run on an updated version of the JHC Figaro platform. This will bring improvements in stability, efficiency and scalability of your service. It will also provide a more robust base from which Embark can develop for the future.

We have highlighted key areas in the "How Embark compares" table below.

Will my fees and charges be changing?

Embark’s intention is that your service should continue essentially as it is now. On the move to Embak your fees and charges will remain the same.

What if I don’t want to continue with my service?

If you decide you don’t want to accept Embark’s Terms of Service you are free to move to another provider. ATS will cease providing services and we will look to bring your contract with us to an end. We require an instruction from your new provider to enable us to process a transfer.

Do I need to complete the registration form?

Only Advisers/Agents are required to complete and return the registration form. If you are required to complete the form we will have signposted this in the letter you have received.

You may only have been asked to read the new Terms and Conditions that will now apply.

What happens if I don’t return the form?

If you don’t sign up to the new Stocktrade Terms of Business at least 10 working days before the move, we will still move the accounts to Embark. But, you will be unable to access them from day one and this will affect your ability to support your clients. Signing up is straightforward and you can do so here.

How Embark Compares

The service Stocktrade currently provides should essentially remain the same as it is now but we have highlighted some key points we think you will want to know.

Stocktrade by ATS Stocktrade by Embark
Account Fees and Transaction Charges Account Fees and Transaction Charges
Account Fees- As per your agreed rate card There will be no change to your Account fees or Transaction Charges and they will remain as they are now.
Trading Fees - As per your agreed rate card No change to your agreed Rate Card. All Trading commission rates will remain the same.
FX rates FX rates
The foreign exchange rate is known as the spot rate, which Stocktrade will apply a margin on, this rate is known as the house rate. The table below shows the tiered rates:ats table The above margin rates apply to the following currencies only: GBP, USD, EUR, AUD, JPY, CAD, HKD, NZD, SGD, CZK, DKK, NOK, ZAR, CHF, and SEK. For any other currency please contact Stocktrade for the relevant margin rate. The foreign exchange rate is known as the spot rate, which Stocktrade will apply a margin on, this rate is known as the house rate. The table below shows the tiered rates:ats table The above margin rates apply to the following currencies only: GBP, USD, EUR, AUD, JPY, CAD, HKD, NZD, SGD, CZK, DKK, NOK, ZAR, CHF, and SEK. For any other currency please contact Stocktrade for the relevant margin rate.
Products Products
Individual Savings Account (ISA) Individual Savings Account (ISA)
General Investment Account (GIA) General Investment Account (GIA)
Trading Account for 3rd party SIPP Trading Account for 3rd party SIPP
Investment types available Investment types available
UK listed securities including Exchange Traded Funds, investment trusts, gilts and bonds. UK listed securities including Exchange Traded Funds, investment trusts, gilts and bonds.
Regulated funds (OEICs and Unit Trusts) that are available through the Stocktrade trading platform. Regulated funds (OEICs and Unit Trusts) that are available through the Stocktrade trading platform.
Fixed Interest Eurobonds for Crest or settlement in Euroclear. Fixed Interest Eurobonds for Crest or settlement in Euroclear.
Overseas listed securities that can be traded through Crest as Crest Depository of Interests (CDIs). That includes North American and European securities. Overseas listed securities that can be traded through Crest as Crest Depository of Interests (CDIs). That includes North American and European securities.
Overseas listed securities that can be traded for domestic (overseas)settlement. Including Far East and Australian Investments. Embark will not offer trading in any exchange traded overseas investments that cannot be dealt and settled within Crest or Euroclear. That includes Far East, Australian or South African investments.
FSCS Coverage FSCS Coverage
Authorised by the Prudential Regulation Authority (PRA) to accept cash deposits. Holds cash in trust by a bank, separate from Embarks own cash, under the Financial Conduct Authority’s (FCA) client money rules.
Holds your client’s cash as a bank. Deposits with one or more banking partners authorised by the PRA, regulated by the FCA and covered by the FSCS.
If unable to meet its obligations, clients entitled to compensation under the UK Deposit Guarantee Scheme part of the FSCS. If banking partner unable to meet its obligations, clients may be eligible to make a claim for compensation under the FSCS.
Investments are held by a separate nominee company to ATS. If unable to meet its obligations, clients may be entitled to compensation under FSCS. Investments are held by a separate nominee company to Embark. If unable to meet its obligations, clients may be entitled to compensation under FSCS.
Reporting Reporting
Daily Daily
Weekly Weekly
Monthly Monthly
Costs and charges statement Costs and charges statement
Account Details and Login information Account Details and Login information
Account number Your Account details and login information should remain unchanged. Any changes to the login journey will be notified to you and your client prior to migration date.
Person code reference
User Name to login to Secure website

Want to find out more

To find out more about the Stocktrade platform from Embark and how your business and your clients can benefit, you can download the following documents.

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If you still need help

If you can’t find the answer to a question you have here, we’re happy to help. We’re open from 8am to 5pm, excluding weekends and public holidays.

Phone: +44 (0) 131 240 0180
Email: sharedealing@stocktrade.co.uk
Post: Stocktrade, PO Box 164, 8 West Marketgait, Dundee, DD1 9YP

Lines are open Monday to Friday, 8am to 5pm, and calls may be recorded for training and monitoring purposes.